18 Eastwood Close
London, E18 1RT
0333 3444695
National
0203 137 1099
Local
info@destinycouriers.co.uk
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Privacy Policy

Maintaining the security of your data is a priority at Destiny Couriers Sameday Limited, and we are committed to respecting your privacy rights. We aim to handle your data fairly and legally at all times. Destiny Couriers Sameday Limited is also dedicated to being transparent about what data we collect about you and how we use it.

Our privacy policy and procedures have been developed in line with the requirements of the new General Data Protection Regulation (GDPR), which comes in to effect on 25th May 2018. We may change this Privacy Policy at any time and from time to time. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on our Website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website and products & services signifies your continuing consent to be bound by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website, used our products and services or received a link to our Privacy policy by email.

This privacy policy (“Policy") describes how we collect, protect and use the personally identifiable information (“Personal Information") you (“User", “you" or “your") provided on the http://www.destinycouriers.co.uk website and any of its products or services (collectively, “Website" or “Services") owned and operated by Destiny Couriers Sameday Limited (“Destiny Couriers Sameday Limited", “us", “we" or “our"). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of personal information

We receive and store any information you knowingly provide to us when you make a purchase, fill any online forms on the Website. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website’s features.

Collection of non-personal information

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your computer’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Use of collected information

Any of the information we collect from you may be used to improve customer service and respond to queries and emails of our customers; process transactions; run and operate our Website and Services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding Website traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Billing and payments

We use third party payment processors to assist us in processing your payment information securely. Such third party processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.

Children

We do not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through our Website or Service, please contact us.

Links to other websites

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will send you an email, mail you a letter.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred.

Changes and amendments

We reserve the right to modify this privacy policy relating to the Website or Services at any time, effective upon posting of an updated version of this privacy policy on the Website. When we do we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Policy, please contact us.

Destiny Couriers Sameday Limited

This document was last updated on January 2019

The eye symbol

It is believed that the Nazar Boncugu (Evil Eye) deflects that negative energy that is being directed towards a person onto itself, thus dispersing its power of bad intentions therefore we want to protect your consignments. What is more. Use this lucky charm.

Contact Us

0333 3444695 (N)
0203 137 1099 (L)
info@destinycouriers.co.uk
Ideas House Suite 2, 18 Eastwood Close, London, E18 1RT

© 2018 Destinycouriers. All rights reserved.

COVID-19

We would like to reassure all our customers that we are closely following Public Health England’s guidance for employers and businesses on the issue of COVID-19 (Coronavirus). In order to prepare for any developments that might affect resourcing, we’re encouraging our existing customers to use the online booking request or if you require online booking option, please contact us on 0203 1371099 and we would be more than happy to assist on doing so.

This is an important step in our continuity plan to support your business and your customers.

Please feel free to contact our direct line to Mr Baran Kolcak on 07827017152 who will be happy to assist on doing so.